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Thank you for visiting and shopping at Mele's Gifts and Party Planning. Listed below are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time - All orders are processed within 2-3 business days. Orders may be delivered on weekends or holidays within a restricted delivery area.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates TBD

Shipping charges for your order will be calculated and discussed with you

Shipment method
US Postal Service



Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Mele's Gifts and Party Planning ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Mele's Gifts and Party Planning is not liable for any products damaged or lost during shipping.


If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Return and Refund Policy  

Last updated: April 26, 2020

Thank you for shopping at Mele's Gifts & Party Planning operated by Jarmele Fairclaugh.

If, for any reason, You are not completely satisfied with a purchase we invite
you to review our policy on refunds and returns. 


This Return and Refund Policy has been created with the help of [Return and Refund Policy Generator](

The following terms are applicable for any products that You purchased with us.

Interpretation and Definitions  


The words of which the initial letter is capitalized have meanings defined
under the following conditions.

The following definitions shall have the same meaning regardless of whether
they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • using the Service, as applicable.or other legal entity on behalf of which such individual is accessing or You means the individual accessing or using the Service, or the company,

  • Pittsburgh PA 15206.Agreement) refers to Mele's Gifts and Party Planning, 5471 Kincaid Street, Company (referred to as either "the Company", "We", "Us" or "Our" in this

Service refers to the Website.
  * Website refers to Mele's Gifts & Party Planning, accessible from
    http:\\\ or
  * Goods refer to the items offered for sale on the Service.
  * Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights  

You are entitled to cancel Your Order within 7 days without giving any reason
for doing so.

The deadline for cancelling an Order is 7 days from the date on which You
received the Goods or on which a third party you have appointed, who is not
the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:

  * By email:
  * By visiting this page on our website:
  * By phone number: (412) 877-2480

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the
Order, and You will not incur any fees for such reimbursement.

Conditions for Returns  

In order for the Goods to be eligible for a return, please make sure that:

  * The Goods were purchased in the last 7 days
  * The Goods are in the original packaging

The following Goods cannot be returned:

  * The supply of Goods made to Your specifications or clearly personalized.
  * The supply of Goods which according to their nature are not suitable to be
    returned, deteriorate rapidly or where the date of expiry is over.
  * The supply of Goods which are not suitable for return due to health
    protection or hygiene reasons and were unsealed after delivery.
  * The supply of Goods which are, after delivery, according to their nature,
    inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot
be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods  

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

5471 Kincaid Street Pittsburgh, PA 15206 USA

We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. We are unable
to issue a refund without actual receipt of the Goods or proof of received
return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to
you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.


Contact us  

If you have any questions about our Returns and Refunds Policy, please contact us:

  * By email:
  * By visiting this page on our website:
  * By phone number: (412) 877-2480

  • Are the baskets pictured different from what I will receive?
    Each basket is custom created to order and will not be an exact replica of the photo.
  • What type of events do you offer?
    We love all types of celebrations such as birthdays, engagements, weddings, girl's day, etc. My goal is create an enjoyable experience for all.
  • What is the delivery fee?
    The delivery fee is based off of location and price of the gift item. We hand deliver locally as well as ship via UPS, USPS and Fedex.
  • What are the prices of your baskets?
    Each basket is custom created for each customer. The basket is priced according to the items selected to be included.
  • Are your baskets pre made?
    All baskets and gift items are custom made when you place your order. This ensures that all items are fresh and made to your liking.


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